Since 1993 Access Imaging has been solving problems and increasing the productivity of your large-format digital printing enterprise. We operate a Digital Printing Centre producing large-format images every day, making us familiar with the nuances of the systems and how to get the best from them. Therefore we are experienced with the challenges you face and have a sensitivity to your production cycle.
Production equipment must always run efficiently for your printing business to be profitable! Whether you're having a problem with the hardware, software or an application, our team of factory-certified specialists will find the solution.

Our service efforts are focused on Southern Ontario. However, no matter where you are in Canada we have service options for you!

We offer the following service and support options:
Performance Maintenance Agreements
Field repair services
Depot repair services
Warranty repair services
Technical training
Preventative Maintenance

Performance Maintenance Agreement Protect your investment!

The Performance Maintenance Agreement (PMA) is the right support for your production equipment. This agreement guarantees you the following benefits that will ensure worry-free operation:

Guaranteed response time (4 hr in Greater Toronto)
Priority service
Unlimited telephone and on-site support
Coverage of parts and labour
Preventative maintenance visits
Fast repair of mechanical failures
Application support
Team effort
Back-up printing services
Customized services for your business

A PMA for one year has proven to be the most cost-effective way to keep your printing centre in productive operation.

Maximize productivity
Minimize down-time
Prevent problems before they occur
Get answers fast
Never lose a job due to equipment failure
Have peace of mind!

Our support service can cover:
Colorspan - Solvent 72si and 98si, 98uvx, 9840uv and 5400uv printer series
Digital plotters (ColorSpan, HP)
Laser printers or proofers
RIPs and Workstations
Scanners
Software
Many other hardware devices

Call for a quotation today!

Field Repair Services
If a telephone consultation doesn't solve your problem, we'll dispatch the right specialist to your location, to determine what and where the defect is and repair it quickly. The specialist will discuss the problem with you and give you tips to help avoid the same problem occurring in future. Most calls are billed on a time and material basis although flat-rate repair fees may be available.

Most commonly supported hardware in-field:
Plotters
RIPs
Laser Printers

Depot Repair Services
When your hardware is portable our depot repair services will prove to be the most economical option for you. Our team of experts can diagnose and repair most any item you may have. We will diagnose the problem, call with an estimate, and repair your hardware quickly.

Most commonly supported hardware at our depot:
PC Workstations
Monitors
Laser printers
Inkjet printers
Scanners

Warranty repair Services
Let our factory certified technicians repair your products, either onsite or at our depot, under the manufacturer's warranty!

We can repair many items under the manufacturers' factory warranty. These include: Canon, HP, LexMark, LaserMaster, ColorSpan, GoldStar/LG Electronics, AOC, Compaq, Intel, and more.

Save time and effort - we will facilitate your warranty coverage on your behalf!

Technical Training
Let Access shorten your path to profitability. Our team of technicians and proficient equipment users can train you on all aspects of your digital printing business.

Since our team of trainers has hands-on experience running a digital printing centre, we can pass on the tricks we use daily, to you!

Before beginning on a client's project, let our specialists train you on the system and the business.

We can provide training for:
- Equipment use: a full overview on how the system works, from turning it on to finished product
- Equipment maintenance: all its moving parts, optimum operating conditions, minor repairs, keeping the system clean
- Consumables: which are best for each project, changing cartridges, getting the most from your supplies, which media to use for each job, media alternatives
- Finishing: How to laminate, mount, protect, and finish your products
- Applications: How to properly design and print your files from all major applications, including Quark, PhotoShop, and Illustrator
- Marketing: All you need to know before you hit the streets! The hot markets, products, and tricks that will keep the jobs coming!

We will keep you up-to-date with existing and emerging technologies and techniques. Keep your business on the cutting edge!

Preventative Maintenance
Keep your printing centre in operation every day. Call Access about a Preventative Maintenance program tailored to your system and your business. On a regular basis our specialists will perform an on-site review of the physical system and examine the output it's producing, and keep a detailed record from one visit to the next. They'll recommend what's needed - whether it's parts or advice on keeping you in profitable operation. Replacing worn parts before they break will save you time and anguish in the future!